Qualities to Look for In a Good Funeral Home

By: Shama Rhoden
Tuesday, November 3, 2015

Whether you’re in charge of making the funeral arrangements for a loved one, or if you’re involved planning a funeral process, finding the right funeral home is one of the most important decisions you will have to make.

But how do you know when you’ve found the right funeral home to suit your needs? Below are a few key things to look for, which should help you with making a decision during this difficult process:

Price and quality of the funeral home

When visiting funeral homes, bring a list of questions from a friend or family member less emotionally invested in the choice than you are so that your conversation stays on track. Ask to see their General Price List, and have the funeral director review it with you.

If possible, ask to see the array of urns and caskets they offer, and ask about their billing policy. It can be helpful to bring a friend with you, if you’re uncomfortable asking these kinds of questions, or feel like you might get overwhelmed or make an emotional choice.

Location

One of the main reasons why many people choose a funeral home is because it’s close to where they live, though this may create barriers for some people to attend, depending on the location. If possible, try to find a funeral home somewhere easily accessible to everyone who may want to attend the service.

Additionally, many people choose funeral homes because they are adjacent or close to the cemetery where the deceased will be buried.

Licenses, qualifications, and training

One of the most important questions to ask during your interview with the funeral director are the kinds of licenses that the funeral home has, as well as the qualifications and training of the funeral director and the staff that they employ. Knowing that trained, skilled professionals are assisting you with making sure the funeral runs smoothly can do a lot to put your mind at ease.

Reputation

Word of mouth matters in the funeral home industry, so make sure to ask family members, friends, and colleagues for recommendations and listen to their feedback about various funeral homes. Key things to listen for are the cleanliness and professionalism of the funeral home, the demeanor of the funeral director and staff, and how they made them feel.

Compassion and courteousness

This is a key component in choosing the right funeral home. If a funeral director or their staff upset you or your family in any way, you may be making the wrong choice. Staff should be courteous and show your family compassion and kindness during your time of grief and loss. Quite often, it just “feels right” because you feel like you’re being taken care of, which is sometimes all you really want.

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