Funeral Etiquette

When someone you know loses a loved one, your first instinct is to offer help and support, but you may not be sure what to say or do. That is a completely normal way to feel. Does it matter what I wear? Can I bring the children? What do I say to the family? When should I visit? Here is some straightforward guidance so you can walk into a visitation or a service feeling prepared rather than uncertain.

What to Say, and What to Leave Unsaid


Start by offering your condolences. If you feel comfortable, share a memory of the person who died. Recalling the joy in someone's life is often the most comforting thing a grieving family can hear. Something as simple as "I was so sorry to hear about Mary. She was always such a good friend to me" is enough. Try not to say anything that minimizes the loss, such as "it is probably for the best, he was suffering" or "I have been in your shoes." Those rarely land the way they are intended. And wait for the family to bring up the cause of death rather than asking about it yourself.

What to Wear and When to Arrive


Dress simply and conservatively in dark, subdued colors such as navy, gray, brown, or black. A jacket and tie with dress shoes, or a dress or suit, are all appropriate. Keep jewelry subtle. Do your best to arrive on time and enter as quietly as you can. If there are no ushers, remember that the first few rows are usually reserved for immediate family and close friends, so seat yourself toward the middle or the back. Silence your phone completely before the service begins. Checking it during a service is more noticeable than people think, and if you must take a call, step out quietly. At a visitation, if there is a line to speak with the family, be conscious of keeping it moving. Step to the side afterward to continue any conversation. The family is usually more available to talk once the service has ended.

Children, Flowers, and Practical Kindness


Bringing a child to a service can help them say goodbye. Do not force it, but do encourage it, and prepare them beforehand by explaining what they are likely to see. Flowers are a meaningful way to express sympathy and can be sent to the funeral home for the service or directly to the family's home. Food is another kindness families genuinely appreciate, since cooking is the last thing anyone wants to think about. So is a small gift for a child in the family, like a book or a stuffed animal. If you want to do something that truly helps, offer your time. Caring for pets, driving children to school, running errands, receiving visitors, or helping around the house lifts a real weight during a very draining week.